Description
These services are provided on a fixed-cost basis and complete when your service is up and running. Typically we can provide these services either via telephone or video conversation, screen share / walk-through, or via direct SSH access.
Notes and useful links
We provide support via multiple channels depending on the issue and the mechanisms you are comfortable with.
The entry level support system is via email, so please feel free to email any queries to support@madpenguin.uk. Support via Forums. We run a discourse channel dedicated to “Make Me Static” support. While this is completely free to use, it is “private” so if you would like to use this channel, please send and email to support@madpenguin.uk and we will send you an invitation to the Forum. Support via Chat. We run a dedicated Chat server for customer support. Please visit chat.madpenguin.uk
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