Privacy Policy

Privacy Policy

Mad Penguin Consulting Ltd websites (madpenguin.uk) refer to sites hosted on the madpenguin.uk domains name and associated sub-domains. This privacy policy describes how madpenguin.uk uses and protects any information that you give us. If you provide us with personal information then it will only be used in accordance with this privacy statement.

Website Visitors

Madpenguin.uk collects non-personally-identifying information of the sort that web browsers and servers typically make available. This includes attributes such at the browser type, language, referring site, and the date / time of a request. Our purpose in collecting this information is to better understand how visitors use our websites with a view to improving presentation and content.
We also collect IP addresses, but do not use then to identify visitors, not do we disclose this information, other than under the circumstances that is used to disclose personally identifying information as detailed below.

Personal information we gather

Some visitor to our sites choose to interact in such a way that requires us to gather personally identifying formation. The amount and type of information we gather depends on the nature of the interaction. In each case, we aim to only collect information as necessary or appropriate to fulfil the purpose of the interaction and we do not disclose this information other than as detailed below.

Protection of personal information

Madpenguin.uk discloses [potentially] personally identifying information only to people who;

  • need to know the information in order to process it
  • have agreed not to disclose it to others
We will not rent or sell information to anyone.
The only reason we would disclose such information to third parties is when required to do so by law. 

If you communicate with us via an online service such as email, an blog or a forum, we would typically respond in kind using the information provided. 

Use of personal information

  • We will not use information provided other than so support the purposes for which the information was provided.
  • We will not disclose your personal information to third parties unless we have your permission to do so or are required to do so by law.

Legal grounds for processing personal information

We reply on one or more of the following;

  • our ability to effectively provide you with information and services
  • explicit consent
  • legal obligations

Access to data

You have the right to request a copy of information we hold about you. If you would like a copy of the information we hold about you, please send an email to dac@madpenguin.uk together with your login ID and your email address and we will make a download available to you.

Retention of personal information

We will retain personal information on our systems only for as long as we need to either for legal or operational purposes.

Third party links

Our websites may contain links to other websites provided by third parties not under our control. When following such links, please be aware that we are not responsible for any data you may provide to that third party and you should refer to the privacy policy of any such sites for information about how they will handle your data.

Cookies

Our website will use cookies for various operational and analytical purposes . These are simply textual snippets that help the browser remember it’s current state. By default only operations cookies which are required for the site to function, are enabled. You will be asked to enable all cookies when you first visit the site, at which point you can opt-out. If you do not enable analytical cookies, your visit won’t be processed by our internal analytics. You can change your preferences at any time by clicking on the circular cookie at the bottom right of the page.

Cookies (live chat)

We provide a “live chat” facility using a platform called “Rocket Chat”. If you enable “functional” cookies, this will enable the “live chat” facility which will in turn set a number of cookies in your browser. For more details about Rocket Chat and it’s use of cookies, please see the Rocket Chat documentation.

Notifications

If you sign up to notifications with the site, it will alert you to new blog posts and new pages being posted. In order to do this we use a third party service which will record some basic details to facilitate this activity and store two required cookies in your browser. These details include the your browser type, your Operating System, your region, city, country and the date of your last visit. Full details of the third party privacy policy can be found at WebPushR Documentation.

Changes to this policy

From time to time we may need to update this privacy policy. If you have subscribed to changes for this site, then you should see a browser notification when this happens. Your continued use of this site after any change in the Privacy Policy will constitute your acceptance of any such changes.

If you need to contact us in relation to this policy, please email us at dac@madpenguin.uk or click on the button below.
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